Frequently Asked Questions
Buying foreign currency, cash limits, money transfer and more – answered.
What documents do I need to buy foreign currency?
Generally you need your valid passport, PAN card, and travel documents such as a confirmed ticket and visa (where applicable). Students may also need their admission letter. Requirements depend on the purpose of travel, so call us on +91 9825976263 and we will tell you exactly what to bring.
How much foreign currency cash can I carry when travelling abroad?
Under RBI's Liberalised Remittance Scheme (LRS), resident individuals can obtain foreign exchange up to USD 2,50,000 per financial year for permitted purposes. Only part of a travel allowance can usually be taken as currency notes; the rest can be carried on a forex travel card. Limits may change; ask us for the current rules before you travel.
Can foreign currency be delivered to me?
Please call us on +91 9825976263 to ask about delivery options for your area and requirement.
Do you offer Western Union or other money transfer services?
Yes, Polo Forex offers Western Union money transfer services. To ask about the money transfer options available for your need, call us on +91 9825976263.
How are your exchange rates decided?
Exchange rates move with international currency markets throughout the day. Call or WhatsApp us on +91 9825976263 for a live quote for your currency and amount.
Which areas of Ahmedabad do you serve?
Our office is at 4 Sun Plaza, Navrangpura, Ahmedabad 380009, close to CG Road. Customers visit us from Navrangpura, CG Road, Gurukul, Satellite, Bopal and other parts of Ahmedabad.
Is Polo Forex licensed by the RBI?
Yes. Polo Forex Pvt Ltd is licensed by the RBI (CIN U67190GJ2014PTC078602) and has been serving customers in Ahmedabad since 2014.
What are your opening hours?
We are open Monday to Saturday, 10:00 AM – 7:10 PM. We are closed on Sundays.
Have another question? Contact us or call +91 9825976263.